ORDERING INFORMATION AND CARRIAGE CHARGES

To order via our website please click on On-line Shop

We also accept orders by phone or by post.

All orders must be accompanied by cheque, postal order or credit card number etc. It is essential to have your credit card expiry date. If paying by switch, please confirm start and expiry dates and, if applicable, the issue number. Please ensure that we have the correct address for the relevant credit card and the address of the new house where you are moving to and where you wish the trees etc. to be delivered.

IT IS USEFUL TO HAVE A DAY-TIME OR EVENING TELEPHONE NUMBER.

N.B. When delivering, our carriers would like to know, if no one at home, can your order be safely left somewhere? e.g. garage, porch, back of property, neighbour, etc. This would be of great help; please confirm in the appropriate place on the order form at the back of your catalogue etc. Unfortunately we cannot accept responsibility for our goods delivered and stolen from your premises. An extra charge will be made by the carrier if more than two attempts are made to deliver.

IMPORTANT: Upon receipt of your payment, we will send you a receipt slip confirming your order number. Please ensure you quote this number on all communications. Thank you.

Please ensure you give your full telephone number and your full name and address. It is not always possible to respond to calls in a precise time, therefore it is often necessary to write to you with the answer you require. No need to confirm credit card orders.

All cards, visas, etc, postal orders and cheques (made payable to “Deacon’s Nursery”) please send to: Deacon’s Nursery, Moor View, Godshill, Isle of Wight, PO38 3HW • Tel: (01983) 840750 or (01983) 522243 [office hours] • Fax: (01983) 523575 (a 24-hour telephone answering service is available on all lines) • E-mail: info@deaconsnurseryfruits.co.uk

 • Web: www.deaconsnurseryfruits.co.uk

To avoid duplication, please mark confirmed telephone orders “CONFIRMATION”.

PACKING AND CARRIAGE CHARGES (nominal packing and carriage charges for bush etc.)

            Orders up to            Carriage/Packing (per order)    Orders up to            Carriage/Packing (per order)

              £30.00                              £8.00                           £400.00                             £30.00

              £50.00                              £10.00                         £500.00                             £40.00 

            £100.00                              £12.50                         £750.00                             £50.00

            £150.00                              £15.00                  Over £750.00 Quote by special arrangement

            £200.00                              £17.50                      Export orders at cost (see overleaf)

            £300.00                              £20.00

(Offshore Islands,N.Ireland etc) Please note ; Delivery charges for orders going to offshore islands, e.g. Orkney, Shetland, Skye, also Northern Ireland and Inverness in Scotland are determined on final weight of parcel and correct charges will not be shown at checkout on our website but will be calculated manually -  please check at the time of ordering.

EXPORT CHARGES: Last season we despatched many orders to the EEC. Costs vary from country to country and are determined on final weight of parcel. Please note ; correct charges will not be shown at checkout on our website but will be calculated manually -  please check at the time of ordering.

The new legislation in respect of the EEC single market means that health certificates are no longer required for deliveries of plants to retail customers and hence no charge is made.